Settings and account
Your language, your look, your account – all in one place.
On this page you find:
- language, appearance, notifications and the About dialog,
- your profile and sign-in methods,
- how to deactivate or delete your account.
Open Settings in the menu ☰ or on the left of the full view. Account – your picture or initials in the header – leads straight to your account. Settings has four tabs: Language, Appearance, Notifications and Account.
Language
Translate Qlik apps into shows the texts of your Qlik apps – sheet and chart titles, labels and master measure names – in the language you choose, for you on every device. The app itself is not changed. Original language (no translation) switches it off. Under Keep in original language you list apps that should stay as they were written. See Translate your apps.
Appearance
Appearance – choose how ancoreMind looks:
| Theme | Look |
|---|---|
| Light | Clear and neutral |
| Dark | For low light |
| Ocean | Cool blue and teal |
| Forest | Calm green tones |
| Warm | Soft sand and coral |
| Qlik | Qlik-inspired green |
The theme is saved with your account, so ancoreMind looks the same in every app and on every computer.
Notifications
E-mail me about unread personal messages – ancoreMind sends you an email when a personal message is still unread after 5 minutes.
About
Open About ancoreMind with Help › About ancoreMind – in the menu ☰, or at the foot of the full view. It shows:
- the version of ancoreMind,
- the Website and the Support address – Send email writes to support@ancoresoft.com,
- whether the ancoreMind services (Backend and Platform) are Connected, with their versions,
- Technical details – folded in; open it if support asks for them.
If you contact support, select Copy diagnostics at the bottom of the dialog and paste the result into your message – it contains the technical details we need, but no content of your conversations.
Profile
Under Account → Profile:
- Display name – shown in posts, Workspaces and invitations. Select Edit display name to change it.
- Contact email – used for contact and account recovery. To change it, enter the new address, then the eight-digit verification code that ancoreMind sends to it, and select Confirm email.
Sign-in methods
Under Account → Sign-in methods you see how you can sign in – for example with your email address, Microsoft or Google.
- Add sign-in method connects another way to sign in to the same account. Afterwards you can use either one.
- Remove disconnects a sign-in method. You cannot remove the method you are signed in with right now; switch to another method first.
If you remove your only remaining sign-in method, your account is archived and you are signed out. Your Workspaces, messages and files are kept so that the account can be restored.
Deactivate your account
Under Account → More account options → Deactivate account: you are signed out on all devices immediately. Your data is kept, and your colleagues can keep using shared Workspaces.
To come back, sign in again and confirm the account recovery (Restore account).
Delete your account
Under Account → More account options → Delete account. Deleting is permanent:
- Your profile, sign-in methods and private ancoreMind content are removed.
- Shared content stays. Messages and files you shared with others remain in their Workspaces and Conversations and show Deleted user as author. Personal details within shared content and copies elsewhere are not removed.
- Workspaces you own need a new owner first. ancoreMind lists them: choose Transfer ownership to an active member, or Delete workspace, which deletes the Workspace and its content for everyone.
- Audit, security, backup and billing records are retained as required.
To confirm, check I understand that this cannot be undone. and select Delete account permanently.